Falcon Security & Safety Services

ASK QUESTIONS

Frequently Asked Questions

After nearly 1 decades of experience in the area, Greyhoopoe Telecommunication Services. has risen to the top of our field by overachieving in customer satisfaction. We give you the peace of mind that comes with knowing you are getting world-class networking, security and telecommunication services in Oman.

plans

1.
What benefits do I get from subscribing to Falcon CCTV / Wireless / Video Intercom?

You just subscribe and we deliver and we serve you and your premises in a secured way by taking off all the tensions of getting into an exploited environment. Just Relax and enjoy the security. Right from Installations, Technical Manpower, Product maintenance all be looked after by us and you would enjoy the services throughout our contract period.

2.
What if after installation, any service/product gets abnormal or does not work?

If products get faulty we would completely replace the product with the new product and make it operational without any cost. After Subscribing all our products and services are offered and subscribed for free. I,e No Additional Fees for New Product / Technical Labour Support

3.
What is the process I need to follow to enjoy the benefits of Falcon Security & Services?

You just need to place a request for a Service via our website or by contacting us. That’s It !!! Our Technical Support team will get in touch with you and will do it for you while you Sit back and relax. It’s that Simple leaving you tension-free. You could Enjoy our services.

4.
What if I want to have more cameras / wireless/ Video Intercoms, other than the listed packages. Can I have an option for that?

Yes. Definitely, you can just place a Custom request and according to your requirement, we can offer you our services with the same benefits that we offer in other packages as well.

5.
How do I pay for my subscription and enjoy the services?

You can make the Payment online once the invoice gets generated at the end of the month through our portal either by quick payment / through Customer Dashboard.